Chou, En-Yi and Lin, Cheng-Yu*  (2022), “Building a social media community around your brand: The moderating role of firm engagement tactics”,Journal of Marketing Management (Accepted)(SSCI)(Corresponding Author)

林政佑*、周恩頤與許秘瑄 (2022)，探索顧客慣性於服務失誤之影響：現狀偏誤理論觀點，中山管理評論 (Accepted)(TSSCI)(First and Corresponding Author)

Lin, Cheng-Yu* and Chou, En-Yi (2022), “Investigating the role of customer forgiveness following a double deviation”, Journal of Services Marketing, 36(8), 1042–1057. (SSCI)(First and Corresponding Author)

Lin, Cheng-Yu* and Chou, En-Yi (2022), “Stepping up, stepping out: the elderly customer long-term health-care experience”, Journal of Services Marketing, 36(8), 1076–1094. (SSCI)(First and Corresponding Author)

楊達凱，周恩頤*，林政佑 (2022)，從資源基礎理論探究非營利組織之社會責任活動：以財團法人聯新文教基金會為例，產業與管理論壇, 24(2), 1039-1064. (TSSCI)

Lin, Cheng-Yu*, Chou, En-Yi, and Huang, Heng-Chiang (2021), “They support, so we talk: the effects of other users on self-disclosure on social networking sites”, Information Technology & People, 34 (3), 1039-1064. (SSCI)(First and Corresponding Author)

Lin, Cheng-Yu and Lin, Jiun-Sheng Chris* (2017), "The influence of service employees' nonverbal communication on customer-employee rapport in the service encounter", Journal of Service Management, 28(1), 107-132. (SSCI)(First Author)

Chou, En-Yi*, Lin, Cheng-Yu, and Huang, Heng-Chiang (2016), "Fairness and  devotion go far: Integrating online justice and value co-creation in virtual communities", International Journal of Information Management, 36(1), 60-72. (SSCI).

林俊昇*、林政佑與周恩頤 (2016)，服務體驗管理：亞洲文獻回顧與 未來研究方向。臺大管理論叢，26(2), 303-352。（TSSCI）。

Lin, Jiun-Sheng Chris and Lin, Cheng-Yu  (2011), "What Makes Service Employees and Customers Smile: Antecedents and Consequences of the Employee’s Affective Delivery in the Service Encounter", Journal of Service Management, 22(2), 183-201. (SSCI).